Customer Care

We, Maggie Do Inc., respect your right to privacy. As we operate this website and provide you with our services, we collect, use and generate personal data about you. When we process your personal data, we undertake to comply with applicable data protection laws, including the General Data Protection Regulation of the European Union (the “GDPR”). Below is our privacy policy on how we process and protect your personal data. We may revise this privacy policy from time to time.

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1. PERSON IN CHARGE (controller)
This privacy policy is issued by us, Maggie Do Inc., a company registered in Greece. When we process your personal data, we are the data controller in the meaning of GDPR and are responsible for protecting your rights with personal data.

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2. PURPOSE AND LAWFUL BASIS (why and on what lawful ground do we use your personal data)
We collect, use and generate the following categories of your personal data:
・Your basic personal information to identify you and contact you, including name, gender, date of birth, email address, phone number and residential address;
・Your interaction with our website, including browsing history, purchase records (order date, item purchased, payment information and processing state), items in shopping cart, items in wish list and your inquiry records; and
・Your interaction with social recommendation buttons (Facebook and Instagram) embedded in our website, including items of your recommendation and your account information with such social networks.
We collect, use and generate your personal data described above for the following purposes on the respective lawful basis:
・Responding to your inquiries, proceeding with your orders, facilitating your payment, delivering purchased items to you, contacting you about your purchase and delivering member services to you, on the lawful basis that it is necessary for the performance of our contract with you or in order to take steps at your request prior to entering into such contract;
・Notifying our payment service provider (Stripe) of your intention to let them keep your credit card information for future reuse, only if you give consent to such retention;
・Delivering various marketing programs including delivering member newsletters, running loyalty programs, only if you give us consent to such processing;
・Facilitating your social interaction by sending your recommendation to social network services, only if you give us consent to such processing by clicking relevant buttons (‘LIKE or SHARE’) embedded on our website. With this regard, the operator of such social network service (namely, Facebook or Instagram) and we are joint controllers in the meaning of GDPR. For the subsequent processing by such social network operators, they are the sole controllers. You can find how they collect and use your personal data in their privacy policy at the following links:
　https://www.facebook.com/privacy/explanation
　https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect
・Personalizing our advertising based on your interaction with our website (e.g. items purchased, pages browsed, etc.), only if you give consent to such processing;
・Improving the quality of our products and your experience with our website, on the lawful basis that it is necessary for the purpose of our legitimate interest; and
・Monitoring security of our website, on the lawful basis that it is necessary for the purpose of our legitimate interest.
Where the lawfulness of our processing your personal data is based on your consent, you can revoke at any time your consent with effect for the future.

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3. SENSITIVE PERSONAL DATA
We usually don’t collect and/or use sensitive categories of your personal data as defined in Articles 9 or 10 of GDPR on our website.

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4. COOKIES
Cookie is a small text file that our website sends to your terminal device for the purpose of keeping certain records.
By using cookies:

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1. Your terminal devices (e.g. browsers) remember your preferences (e.g. language used) and activities (e.g. login status, items in cart, etc.) on our website, so that we can deliver a personalized and better user experience on our website (essential cookies);
2. We can keep track of your interaction with our website, giving us useful and important insight for improving our website (performance cookies); and
3. Our AdTech partners can keep track of your browsing records across internet, so that we can deliver personalized advertisement that is more likely to be of your interest (advertising cookies).
The cookie identifies your terminal device, typically your web browser, but it cannot identify your individual identity. You can choose whether to allow us or third-parties (our AdTech partners) to set performance cookies and advertising cookies.

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5. LOCATION INFORMATION
MAGGIEDO "app, provided by Maggie Do Inc. collects location information data to enable geo-targeted push notifications even when the app is not being used or only active in the background. The collected location information data is not linked to personal information ..

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6. Retention (retention period of personal data)
We will retain your personal data during your membership with our service and for further 5 years after you quit your membership. After that time we will anonymize your personal data so that we can’t identify you any longer by reference to any data we retain.

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7. Disclosure (who to share your personal data with)
As shown in the table below, we disclose certain categories of your personal data in so far as may be necessary for the purposes described above to the respective recipients.